Frequently Asked Questions

Do I need physiotherapy?

Regular physiotherapy benefits people of all ages who suffer from any variety of ailments or injuries. Good physiotherapy empowers you to strengthen your body to your pre-injury fitness level.

The beauty of physiotherapy is that your path to recovery is completely tailored to your needs. Physiotherapy is not a one-size-fits-all solution for the simple fact that we are all so different.

Anyone who has trouble doing everyday tasks due to illness or injury, or whose functional independence has decreased can benefit from Physiotherapy.

What is a physiotherapist?

Physiotherapists are primary health care professionals with a significant role in health promotion and treatment of injury and disease.
They combine their in-depth knowledge of the body and how it works with specialized hands-on clinical skills to assess, diagnose and treat symptoms of illness, injury or disability.

All physiotherapists registered to practise in Canada are qualified to provide safe and effective physiotherapy. They have met national entry-level education and practice standards and have successfully passed a standardized physiotherapy competency examination prior to being registered with the college of physiotherapists in their province/territory.

What is certified GUNN IMS?

Certified Gunn IMS Therapy

Gunn IMS is a total system for the diagnosis and treatment of persistent myofascial pain syndromes, including muscle, joint, tendon, bursal, fascial, neural and biomechanical problems.

Developed in the 1970’s by Dr. Chan Gunn, the principles of IMS are rooted in Western Medicine and utilize acupuncture needles as a way to penetrate deep muscle tissue. Dr. Gunn’s theories and innovative dry needling techniques have been pivotal in shaping our understanding of pain and dysfunction of the human body.

What is IMS/Dry Needling?

IMS, or Intramuscular Stimulation, is a therapeutic technique used to relieve chronic muscle pain and tightness caused by nerve irritation or muscle dysfunction. It involves inserting fine, sterile needles—similar to acupuncture needles—into tight or sensitive muscle areas (trigger points). The stimulation helps release muscle tension, improve mobility, and reduce pain by targeting the root causes of neuromuscular issues.

What is the difference between CG*IMS and AN-IMS?

Both CG*IMS and AN-IMS are certified forms of intramuscular stimulation (IMS) practiced by competent, exam-certified physiotherapists in British Columbia. Each method is recognized and regulated by the College of Physical Therapists of BC (CPTBC).


  • CG*IMS (Chan Gunn IMS) is the original method, developed by Dr. Chan Gunn, focused on treating neuropathic pain through dry needling of deep muscle motor points.

  • AN-IMS (Anatomical Neuropathic IMS) is a modern evolution of IMS, incorporating updated anatomical knowledge and clinical techniques for broader application.

Both are evidence-based approaches delivered by certified professionals trained to safely and effectively manage pain.

What does CAFCI mean?

CAFCI stands for Certificate of the Acupuncture Foundation of Canada Institute. It is a recognized certification that indicates a practitioner has completed specialized acupuncture training through the Acupuncture Foundation of Canada Institute, ensuring a high standard of knowledge and practice in acupuncture therapy.

What does FCAMPT mean?

Fellows of the Canadian Academy of Manipulative Physiotherapy

The Canadian Academy of Manipulative Physical Therapists is Canada’s member organization of the International Federation of Manipulative Physical Therapists (IFOMPT), part of the World Confederation of Physical Therapy and the World Health Organization. Physiotherapists who are Fellows of the Canadian Academy of Manipulative Physiotherapy (FCAMPT) have completed extensive post-graduate education and achieved internationally-recognized qualifications in hands-on spinal and peripheral joint manipulation therapy. Physiotherapists with the FCAMPT designation are committed to providing their clients with the highest level of quality, client-centered care, which combines clinical experience with evidence-based practice

What is ISM (Integrated Systems Model)?


The Integrated Systems Model (ISM) is a whole-person, clinical reasoning framework developed by Diane Lee and Dr. LJ Lee. It helps physiotherapists assess and treat complex pain and movement disorders by looking beyond isolated symptoms.

Key Features:

  • Whole-body approach: ISM identifies how different regions of the body interact and contribute to dysfunction.
  • Customized care: It focuses on finding the "primary driver" — the root cause of a person’s pain or performance issue — rather than just treating symptoms.
  • Evidence-informed: Combines manual therapy, movement science, and patient-centered care.


The ISM is widely respected in rehabilitation fields for its thorough, individualized approach to pain, posture, and performance issues.

What is the difference between IMS and medical acupuncture (CAFCI)?

IMS and medical acupuncture have different approaches to treatment:


  • Medical acupuncture is derived from Traditional Chinese Medicine (TCM). It involves placing needles along energy pathways called meridians, where they are typically left in place for a set amount of time to help restore balance and promote healing.
  • IMS (Intramuscular Stimulation) focuses specifically on muscles and how they relate to the nervous system. It uses one needle at a time, targeting precise muscular points to release tension and reduce pain. The needle is inserted and removed quickly—it is never left in the patient.

What is vestibular physiotherapy?

Vestibular physiotherapy is a specialized type of physiotherapy that treats dizziness, vertigo, balance issues, and other symptoms caused by problems in the inner ear or brain. It helps retrain the vestibular system, which controls balance and spatial orientation.

What conditions can vestibular physiotherapy help with?

Vestibular therapy can help with:

  • Benign Paroxysmal Positional Vertigo (BPPV)
  • Vestibular neuritis or labyrinthitis
  • Post-concussion dizziness
  • Motion sensitivity
  • Chronic imbalance or unsteadiness
  • Migraine-related dizziness
  • Meniere’s disease (in select cases)

What happens during a vestibular physiotherapy appointment?

Your first visit includes:

  • A full assessment of your symptoms, balance, eye movements, and head positioning
  • Specific tests to identify vestibular dysfunction
  • Education about your condition
  • A customized treatment plan, which may include repositioning maneuvers, balance exercises, and eye-head coordination training