FAQ & Tele-Rehabilitation Info

What is Tele-rehabilitation?2020-03-24T22:46:26-07:00

As a patient it is the use of information or communication technology to connect via audio and/or video to receive physiotherapy services at a distance when an in-person visit is not possible. During this COVID-19 crisis, it will allow you to connect with your Cypress therapist and have access to the same high quality expertise in the comfort and safety of your own home.

Why do I need tele-rehabilitation?2020-03-24T22:46:17-07:00

Tele-rehabilitation is quick and convenient. For those BC residents who are confined to their homes, who are at risk in the community, or who have difficulty fitting in face to face appointments, it allows access to the highest standard of physiotherapy care possible with Cypress.
It allows you to save time as the appointment can be conducted wherever you are and affords you the opportunity to have the privacy and safety of not having to leave your home.

What conditions is tele-rehabilitation appropriate for?2020-03-25T12:40:00-07:00

Most issues are appropriate for tele-rehabilitation; if more information is required from a physical examination your physiotherapist will discuss this with you.
Tele-rehabilitation is particularly helpful when you require an expert opinion for acute injury management, to answer questions regarding your current treatment plan, teach self mobilizing or release work, to modify an existing program, or to progress exercises to continue improving.
Tele-rehabilitation may be appropriate to have new issues initially and quickly assessed, so you can start feeling better, faster, without having to have an in-person appointment. However, some issues do require an in-person assessment to best understand your needs.
The service can help you access physiotherapy services that are not available in your community, or allow for consultation between your physiotherapist and another health care provider.
Individuals who wish to work with a physiotherapist for concussions, active aging, pelvic health concerns, pre-habilitation, body maintenance, movement dysfunction and exercise based treatments will find tele-rehabilitation particularly helpful and convenient.

If you are unsure as to whether your issues are appropriate for a tele-rehabilitation session, please contact us via email [email protected] with your questions, or to book a free 10-minute discovery session.

Will tele-rehabilitation offer the same quality of care I would get in person?2020-03-24T22:46:57-07:00

Absolutely! Physiotherapists are required to meet the same Standards of Practice regardless of how physiotherapy services are delivered; so in short – yes! You will receive the same expert Cypress care as if you were seeing one of our therapists in person.
Most of what happens in a physiotherapy clinic includes your physiotherapist asking you tons of questions and getting you to do perform movements to help diagnose and understand your issue. There are only a handful of things that cannot be performed over a video session. If the issue needs further assessment, you will be told as much and can follow up in person when it suits you.
A substantial part of a physiotherapist’s role in injury management is education and exercise prescription, both of which are perfectly suited to tele-rehabilitation. The quality of this information will be no different than an in-person session

What kind of treatment is provided through tele-rehabilitation?2020-03-24T22:47:12-07:00

Examples of services that can be provided by tele-rehabilitation include, but are not limited to, education and instruction, monitoring your progress with a treatment program, instructing self mobilization and tissue release strategies, evaluating quality of movement and movement dysfunction, evaluating and correcting exercise performance, supervising exercise programs, or meetings with your health-care team.
Hands-on treatment by your physiotherapist is not possible during a tele-rehabilitation session but in-person sessions can be arranged if appropriate.
Conditions where education and management are paramount, such as concussions, return to play progressions, post operative management, car accidents, or pelvic health concerns, will have a great deal of treatment available over tele-rehabilitation.

Are there risks with tele-rehabilitation?2020-03-24T22:47:24-07:00

The main risk for tele-rehabilitation is regarding personal privacy. Please know that all information is securely stored and remains part of your clinical chart, which is protected by law to remain confidential.
If any physical injury or medical emergency should occur during your session, your physiotherapist will act appropriately to alert the necessary people, including your emergency contact and first-responders (911).

Will all my personal information be protected and secure in a tele-rehabilitation session?2020-03-24T22:47:37-07:00

All personal information you provide is confidential and is stored securely, just as it would be if you attended an in-person physiotherapy session.
No part of the video session will be recorded or stored without your express consent.

What is required of me for a tele-rehabilitation appointment?2020-03-24T22:47:51-07:00

A quiet, private space, free of distractions.
Headphones are helpful to ensure privacy and clarity of audio, however they are not required.
Access to an Android or iOS device.
Space to move.
Shorts and a tank top or exercise top are required, so your therapist can observe your issues. Leggings, tights, sweatshirts, large baggy shirts are not appropriate for these sessions.
Further details will be sent to you prior to your session.

How do I pay for tele-rehabilitation sessions?2020-03-24T22:48:03-07:00

Payment is due at the time of your appointment via your Visa or Mastercard.
Your physiotherapist will input your credit card information into our online booking and billing software, Jane App, on your first appointment. The information will be securely stored and the number obscured.
The credit card will only be used to process payment for tele-rehabilitation sessions.
A receipt will be emailed to you upon payment, which can be submitted to your insurance company.

Do I need physiotherapy?2019-11-27T21:18:48-08:00

Regular physiotherapy benefits people of all ages who suffer from any variety of ailments or injuries. Good physiotherapy empowers you to strengthen your body to your pre-injury fitness level.

The beauty of physiotherapy is that your path to recovery is completely tailored to your needs. Physiotherapy is not a one-size-fits-all solution for the simple fact that we are all so different.

Anyone who has trouble doing everyday tasks due to illness or injury, or whose functional independence has decreased can benefit from Physiotherapy.

What is a Physiotherapist?2019-11-27T21:28:13-08:00

Physiotherapists are primary health care professionals with a significant role in health promotion and treatment of injury and disease.
They combine their in-depth knowledge of the body and how it works with specialized hands-on clinical skills to assess, diagnose and treat symptoms of illness, injury or disability.

All physiotherapists registered to practise in Canada are qualified to provide safe and effective physiotherapy. They have met national entry-level education and practice standards and have successfully passed a standardized physiotherapy competency examination prior to being registered with the college of physiotherapists in their province/territory.

What is Certified GUNN IMS?2019-11-27T21:47:34-08:00

Certified Gunn IMS Therapy

Gunn IMS is a total system for the diagnosis and treatment of persistent myofascial pain syndromes, including muscle, joint, tendon, bursal, fascial, neural and biomechanical problems.

Developed in the 1970’s by Dr. Chan Gunn, the principles of IMS are rooted in Western Medicine and utilize acupuncture needles as a way to penetrate deep muscle tissue. Dr. Gunn’s theories and innovative dry needling techniques have been pivotal in shaping our understanding of pain and dysfunction of the human body.

What is AN IMS/Dry Needling?2019-11-27T21:54:36-08:00

AN-IMS/Dry Needling

AN-IMS is a form of IMS/Dry Needling based on the foundation of extensive clinical reasoning, in depth investigation of anatomy and expert instruction in the safe and effective hands on application of Dry Needling. It has roots in an evolved neuropathic clinical reasoning framework that ensures therapists have the tools and clinical reasoning to understand when to use needles in treatment.

What does CAFCI mean?2019-11-28T02:16:46-08:00

Certificate of the Acupuncture Foundation of Canada Institute

The Acupuncture Foundation of Canada Institute is a non-profit Institute which has been in the foreground of Canadian medical acupuncture education since 1974. Medical acupuncture is used to encourage natural healing, improve mood and energy, reduce or relieve pain, and improve the function of affected areas of the body. It is a safe and effective alternative to medication or even surgery.

What does FCAMPT mean?2019-11-28T02:24:17-08:00

Fellows of the Canadian Academy of Manipulative Physiotherapy

The Canadian Academy of Manipulative Physical Therapists is Canada’s member organization of the International Federation of Manipulative Physical Therapists (IFOMPT), part of the World Confederation of Physical Therapy and the World Health Organization. Physiotherapists who are Fellows of the Canadian Academy of Manipulative Physiotherapy (FCAMPT) have completed extensive post-graduate education and achieved internationally-recognized qualifications in hands-on spinal and peripheral joint manipulation therapy. Physiotherapists with the FCAMPT designation are committed to providing their clients with the highest level of quality, client-centered care, which combines clinical experience with evidence-based practice

What does IMS/CG*IMS mean?2019-11-28T02:27:22-08:00

Intramuscular Stimulation/Chan Gunn Intramuscular Stimulation

Intramuscular Stimulation (IMS) is a total system for the diagnosis and treatment of myofascial pain (chronic pain that occurs in the musculoskeletal system when there is no obvious sign of injury or inflammation). IMS is a deep dry needle technique that works by targeting and relaxing tight muscle fibres. Developed 30 years ago by Vancouver-based physician Dr. Chann Gunn, IMS utilizes acupuncture needles to pinpoint muscles that have become shortened from distress.

What does ISM mean?2019-12-07T19:44:52-08:00

Integrated Systems Model

The Integrated Systems Model (ISM) for Pain & Disability was developed by Diane Lee and L.J. Lee to help physiotherapists better understand and interpret how impairments in one or more of the body’s systems can impact a patient’s overall functioning. This allows clinicians to determine the “primary driver” of a patient’s problem and design a treatment plan tailored to his or her unique needs.

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